Organizer Agreement

1. Parties

This Organizer Agreement ("Agreement") is entered into between Roaming Events Private Limited, having its registered office at 1209 Galaxy Blue Sapphire, Plaza Sector 4, Greater Noida, Uttar Pradesh, India ("Platform", "Roaming Events", "Company", "we", "us") and the individual or entity registering as an Organizer on the Platform ("Organizer", "you").

2. Purpose

This Agreement governs your use of the Roaming Events platform for:

• •Creating and listing events
• •Selling tickets
• •Collecting payments
• •Promoting and managing events

3. Role of platform (very important)

Roaming Events:

• •Acts as a technology intermediary
• •Acts as a payment facilitator (aggregator or splitter)
• •Does not organize events, control venues, or manage execution. Users purchase tickets directly from the Organizer.

4. Organizer obligations

4.1 Event legitimacy

• •Ensure the event is genuine, lawful, and permitted
• •Possess all licenses, permits, and approvals

4.2 Compliance

• •Follow all local, national, and international laws
• •Comply with safety, fire, police, and municipal regulations

4.3 Accuracy

Provide accurate event details: venue, date and time, pricing, artist lineup.

4.4 User experience

• •Honor all valid tickets sold
• •Ensure entry of ticket holders (unless valid restrictions apply)

5. Prohibited events

Organizer shall not list events that involve:

• •Fraudulent or fake listings
• •Pornographic or explicit content
• •Illegal substances or activities
• •Hate speech, extremism, or violence
• •Unauthorized resale of tickets

The Platform reserves the right to remove such events immediately.

6. Ticketing and sales

6.1 Contract of sale

• •Ticket sale is between Organizer and User
• •Platform is not a party to the transaction

6.2 Pricing

Organizer sets ticket price (base price) and taxes. The Platform may charge convenience fee, service fee, and payment processing fee.

6.3 Ticket validation

Organizer must accept QR and digital tickets and use verification systems provided (if applicable).

7. Payment and settlement

7.1 Payment flow

Model A (Aggregator): Platform collects payments and pays Organizer after the event.

Model B (Direct pay): Organizer receives payments directly; Platform collects commission.

7.2 Settlement timeline

Payout: typically T+2 to T+5 days post-event, subject to complaints, refunds, and fraud checks.

7.3 Withholding rights

Platform may hold payments if user complaints arise, the event is disputed, or fraud is suspected.

7.4 Chargebacks

Organizer is fully liable for payment disputes, chargebacks, and gateway penalties. Organizer must reimburse the Platform within 7 days.

8. Refunds and cancellations

8.1 Organizer responsibility

Organizer is solely responsible for refund policies, cancellation handling, and user communication.

8.2 Mandatory refund cases

Full refunds are required if the event is cancelled, entry is denied, or the event is materially altered.

8.3 Platform rights

Platform may issue refunds directly to users and deduct from Organizer payouts.

8.4 Non-refundable

Platform fees are non-refundable.

9. Strict penalty clause (very important)

If Organizer cancels an event without valid reason, moves the event to another platform after selling tickets, or fails to honor tickets, Organizer may be liable for:

• •Full refund of users
• •Additional penalty (minimum ₹20,00,000 or equivalent damages)
• •Legal action

10. Marketing and promotion

Organizer agrees the Platform may promote events and use event data for marketing. Organizer must not mislead users or use false promotions.

11. Data protection

Organizer is Data Controller for attendee data and must comply with GDPR, DPDP, and CCPA. Organizer shall not misuse user data, not sell data illegally, and delete data upon request. The Platform is not responsible for Organizer misuse.

12. Intellectual property

Organizer owns event content; Platform owns system and technology. Organizer grants the Platform a global, royalty-free license to use event content for promotion.

13. Third-party services

Platform may use payment gateways and analytics tools. Platform is not liable for third-party failures.

14. Disclaimer

Platform is not responsible for event quality, venue issues, artist no-shows, or safety incidents.

15. Limitation of liability

Platform liability is limited to fees earned from Organizer. Platform is not liable for indirect damages, loss of profit, or business losses.

16. Indemnification (critical)

Organizer agrees to indemnify the Platform against legal claims, user disputes, and regulatory penalties, including refunds, damages, and legal costs.

17. Termination

Platform may suspend or terminate if fraud is detected, policies are violated, or legal risk arises.

18. Force majeure

No liability for natural disasters, government restrictions, pandemic, or war.

19. Governing law

Laws of India. Jurisdiction: Delhi / NCR courts.